To Serve well

Serving with Excellence for a Life of Excellence

Inspiration

Time well spent: next-level thinking

I thought since the year is closing in, it would be good to spend one of the last work weeks focused on a deeper topic. One that just might help you as you’re closing in on your goals and establishing your big, bold and amazing 2018 plan! (We’ll get to that soon, too. I have some great content to share.)

In Tim Ferriss’s new book, Tribe of Mentors, he showcases a transcript of the same few questions he asked about 200 people that have inspired him in some way. His question was: “What is one of the best or most worthwhile investments you have ever made?”

One of the stand-out answers for me was from Brené Brown who said, “PROBLEM IDENTIFICATION.”

That resonated because I like to move straight to the ACTION part of solving a problem. In fact, her comment was that “most of us are plagued with action bias and really struggle to stay in the problem identification part… ” The idea that getting clear and digging deep into what the root is would be pretty helpful, don’t you think? Here’s where my mind went:

When someone I love is struggling, it is easy to assume the problem is something obvious (their significant other, work, school, etc.). For the most part, it’s a combination.

When you can’t seem to work through a project at work easily, is it because you haven’t asked the “right” questions and haven’t been engaging your mind to next-level thinking?

When I’m even in “innovation” mode and ready to conquer the world with ideas for my clients, do I even know what their real problems are? What research can I do to dive deeper?

When I can’t seem to sleep, could it be because of something not immediately clear?

Answering what’s not so obvious seems like the perfect place to go when problem solving. Being more thoughtful, spending more time in research, asking better questions… yes please.

I’d love to know if this resonates with you!

Let your SOUL catch up this weekend!

(Photo Creds: Our recent Paul’s Journey adventure)

I REALLY like this idea. Boy does my SOUL NEED TO CATCH UP. How about yours?

As you get ready for the weekend, I’d like to get your thoughts rolling around what this means to you.

Does it mean you need to hit the gym?

Spend some time in nature?

Spend some time alone? As in really alone… listening to what the universe is speaking to you?

Do you need to take a hot bath and think through a problem on your heart… or perhaps think about nothing at all?

Find some time to spend with your favorite sounding board?

Put together your master list so this holiday season is full of  joy and not flying by the seat of your pants?

A one or three-day juice fast to cleanse your body?

I can assure you I need more than one of these and I’d love to hear yours. Taking care of our SOUL and spirit is perhaps the most important thing we can do to ensure we are at our best and able to truly SERVE WELL!  Think about it. 🙂

Check your complaints at the door

Have you ever stopped to listen to people around you, and even the conversations and comments that happen in your own home?

“The weather is awful. I can’t believe I have to go out this early in this cold.”

“We have nothing to eat.”

“Everyone else has their holiday stuff out already. I have no idea when I am going to do that.”

“The traffic was so bad this morning.”

“He/she is so rude.”

“I weigh 1,000 pounds right now.”

“I am so tired.”

“The line is so long.”

“Parking is disastrous.”

“I can’t believe we have to wait.”  And even: “What, they don’t have a Starbucks?”

All of this seems harmless, right? Except it’s not.

Too often I am struck by the ease by which we simply fill the world (as in the one we live in… in our cars, homes, workplace and yes, even when we are out actually doing something fun). The feeling I get from the barrage of these types of comments can be draining and honestly, I think it can make us physically sick.

I thought it was timely to point this out so we can redirect. It goes along well with the conversations we have had on joy, wonder and living positive lives so that we can serve our purpose here in the best way possible. I heard a message not too long ago where they suggested you pray for a spirit of conviction when you complain. Let me tell you, it’s dangerous… but good. You may feel like you are generally always positive, and this could surprise you. You for sure will notice the conversations around you need to be infused with something different.

Our words impact the ability for us to be AWESOME. Let’s do better!

Have a great week!

Simple Thoughts Sunday: As the season starts, this is a great thought!

What a great reminder, and a needed one.

In the gospel of Matthew (18:3) we are instructed that we need to become like a child to enter heaven. To me, that means to truly understand the world as it was intended and live it out in its full glory. As the season starts, we can choose this option and be absolutely filled with WONDER. The experiences that surround our lives generally dilute the way we view the world.

What if we could truly approach the rest of 2017 with the excitement of a child? What if we limit distractions, judgement and responding in a way that doesn’t fill us with joy? (And if we do have a tantrum… let’s keep it short and sweet!)

I love these two little girls and hope to emulate their “fun” spirits starting… now! Anyone want to join in?

Driving in the fog

I hope you find this analogy as helpful as I do.

What DO you do when you can only see a little ways in front of you? You go a little bit at a time and follow any light that you can see.

I for one, don’t like fog at all. It is more scary to drive in fog than other weather. Not being able to see and navigate my life in a direction I understand and feel I should be pursuing is not something I’m good at. In fact, I would like to see VERY CLEARLY where I’m headed. Anyone with me on that?

As you well know, that is just not how our lives always serve up our days and weeks and years. Being unclear is a common occurrence and one we have to get good at dealing with.

So, my friends, when you are “driving in fog,” so to speak, follow the light… as dim as it may be. Take the next few feet in faith and keep going! The fog will clear and sooner than you know you’ll be cruising down the fast lane.

BETTER

I am always fascinated by what makes a place “all of the rage.”

You know, those cult-like places where folks like us stand in line for hours waiting for our share of their awesomeness. In KC, there are several of these, but my favorite stand out right now is an ice cream place called BettyRaes.

(Photo creds: Canva)

It is SO HOT that Trip Advisor named it a top 50 “ice cream shops worth traveling for.” And it’s only a few years old, if that. Believe me, folks do travel for it and most days the line is out the door. But why? (Other than the s’mores sundae with coffee ice cream — pretty much is the best thing I’ve ever had…)

My perspective: It’s better. As in truly better.

It has created a unique offering via it’s menu. The service is better. The shop is community focused.

As Seth Godin, the famous marketer, would say: it’s achieved the notion of BETTER.

As we think through how we serve better, let’s think about what else we can do better. Be kinder, more focused on those around us, more open minded, more giving, more courteous drivers, more patient (that one resonates with me!), etc…

If you are in business — profit or non-profit — how can we be deemed “worthy” of a line out our door? We start by looking in the mirror and identifying areas where we can be better, and then we dive deep to get to worthy… and ideally, sustainable.

Your ideas are welcome!

(Here’s a song to get you in the mood and the mindset!)

What is required: Getting to JOY

Honestly, I don’t know why the first quote on the photo caught my attention. I try to write about the things I feel the universe is telling me is relevant to me and you, the readers of this blog, right now. I hope you agree!

I am a visual thinker, and I immediately thought of this as a full-circle issue. We start with joy as a child… How could we be born any other way? We either learn to accept grace (my favorite definition is ‘undeserved forgiveness’) and give grace, or we don’t. That determines whether we can build strong relationships, because God knows it is required to do so. Life then puts us through trials, starting too young for some. We develop our character and, in the process, we strive for joy despite those challenges – and the process continues.

As I write this, I’m developing a better understanding of why the quote stood out to me.

You see, I, like most of you I’m sure, have faced some trials. Some pretty big ones, and some starting out way too young. I have often been asked where I find my joy. The answer is the faith I have in God. I think it’s worthy to note that I have been tested and I give grace and strive for joy because I truly want to add value to this world I live in. I want to use what I learned through each challenge as a tool to sharpen me as a human being. My little “carpet square” of the world wants to radiate happiness and inspiration.

We have a choice to turn our trials into joy. I hope you’ll choose that with me. The world needs us right now. My promise is that I’ll continue to encourage you to do so… It’s hard some days, I know.

Love, admiration and respect: All relationship “must haves”

I just had to address this topic. You see, I had dinner with a friend last week and we were talking about our young men/women and relationships.

This is not the first conversation about this same topic that I’ve had in the past few years. I guess I’m at the age where the next phase of our kids’ lives could include a trip down the aisle. If you have younger kids, pay close attention. The conversation on intentional parenting, aunt-ing, grandparent-ing, etc. is worth it right now.

(Photo creds: Canva)

As you know, I read a lot. And soon, I’ll have 5 decades under my belt. Using Oprah’s popular lead in, “one thing I know for sure” is we need to be in relationships where we are loved deeply, admired and perhaps above all respected.

Most relationship experts say respect is a core need, particularly strong for a man, but also important for a woman. My grandparents backed this up. I once asked them their secret to marriage and they both said respect: “We may have disagreements, but we always keep them for after the event, and sit at the kitchen table until we resolve them — never taking our disagreements public.”

While men may have a top need for respect, women need to be admired and that means acknowledging often so there is no question she is adored.

I think we are in a little bit of a crisis. Sure, I think most get the whole love thing. What seems to be missing is the time and attention necessary to build and show admiration, adoration and respect. We need to up the game early so that our young children understand just how important this is. Being in a relationship with someone that leaves you at a party to hang with their friends, doesn’t invest time in tender conversations, doesn’t want to spend time with your friends/family… I could go on, if you can’t tell. All are things I’ve heard and have seen lately.

Folks, please don’t blow this off. We have an entire generation that perhaps hasn’t seen this modeled well. TV and movies probably make it worse. If we want them to have successful relationships it is going to be because we invested our energy into making sure they both know they need it, what it looks like and how to give it in the best possible ways.

Simple Thoughts Sunday: It’s a wonderful world!

It’s Sunday and I can’t wait for you to see this video! My sister sent it to my yesterday and I’m so happy she’s letting me share it with you all here! This little gal sings one of my favorite songs in an incredible way. Along with that, it happens to be a pretty great Sunday insight for us all… It is a WONDERFUL WORLD! We have to keep that thought front and center. As you go into the week, find beauty in every moment… I believe it literally surrounds us if we are willing to stop and soak it in.

Now, watch this crazy-fun video from this beauty of a young soul! Pass this one on, because this world for sure needs more of this type of inspiration.

Hello November: Making plans to finish the year strong!

(Photo Creds: Canva)

Okay so it is SO cold today here in KC I had to go with the fire.

Honestly I want fall back and pretty fast. We are 54(ish) days until Christmas (roughly eight weeks) and that means we are running out of time to knock off our biggest goals, projects and plans for 2017.

I know it will all come through like a rushing wind if I don’t sit down and plan a few things to finish strong and also to ensure I’m intentional with my holiday plans. Who are those friends, family and colleagues I really need to thank for helping make this year what it has been? What are the few things I “must” get done… Is there anything I’ve been putting off (of course there is), like budgeting (don’t forget this or these 56 days can show up late into 2018!), travel anyone? Health goals (uh-oh…)? Learning or books, etc.? Planned giving that needs to be addressed? How can I serve best this month? Who needs my help?

Okay, so that’s my insight today. I would love to hear what you are doing to plan a STRONG WRAP TO THE YEAR! We can all use all of the creativity and help we can get!