To Serve well

Serving with Excellence for a Life of Excellence

Impact

What if: The impact we can make

Rewind! Throwing it back to a post from last year that will, I hope, help us ring in this holiday season like no other.

What if we all took some time this week to ask ourselves this question? What if we started the same conversation topic around every table we find ourselves at this week? Kitchen table? Board room? At bingo night? Over a card game? What if?

There is profound power to be found in this. The power to improve lives. The power to be a blessing that someone has no idea is about to hit them. The power to scale a mountain (or perceived barrier). The power to upend the status quo. The power to use our gifts in such a way that those around us are all better for it.

What if…

What if you knew the woman in front of you in the carpool line was just diagnosed with cancer, and she is silently being courageous for her kids, though she desperately needs support? What if the family at church that seems to have it all together really doesn’t, and is struggling to pay their electric bill? What if your child knew that three kids in their class of 20 don’t have enough to eat at home, let alone have the means to sign up for organized soccer. (By the way, statistics show it may actually be more than three. Folks, there are a lot of people that leverage their lives on credit cards, trying to act as if they are fine. Sadly, it’s the American way.)

We can take this into the work place, our retirement communities and many other directions.

We so often get caught up in our own lives. What do I need to accomplish? What is going on with my family? How am I going to navigate the busy fall schedule?

What if we put all of that aside and shift the conversation to others?

There’s power in dialing the focus over to how to use our gifts – time, talent, resources, treasure – for other people. How about we move in the direction of making an impact on those around us? A simple Google search can tell you, for example, the number of people who are food insecure in your zip code (check out feedingamerica.org). What if we all grab a friend, and identify a school, or some other community within our neighborhood to impact together?

WHAT IF?

A call to the people in your story

Who has been a key part of your story? Probably a lot of great influencers, and people who have walked alongside you at all ages. I don’t remember much from elementary school, but my immediate family stands out. There were a couple of friends I recall, though not so much their names, from middle school skate parties and endless sleepovers. High school and college have many stand outs, from dear friends, to teachers and even early bosses. My career has provided great leaders, and awful managers; those who have mentored me, and those I have mentored. My mind can also see what seems like hundreds of faces of people who have impacted me with their stories of bravery, courage and otherwise living out lives of excellence and humility on a day in and day out basis.

Here’s the idea today: We need to reflect. We need to take the time to look back and see how the right people have been placed right where we needed them – at just the right time. It is so cool how life seems designed to provide the hope we needed in a moment, the lesson that we perhaps didn’t know we needed, or the courage to rise to the occasion of something or for someone that really needed our support. Our journeys are so much better thanks to these people – many of them surrounding us right this moment. You know what is great? We have the opportunity to let them know about that impact.

As it’s still back-to-school season, I thought it was the perfect time for this little “assignment.” Who is in with me on calling out those people who have been key to your life, and reaching out with a big thank you? By Friday, let’s each identify at least 3 people, and go spread some gratitude and joy? I know it will make all of the difference. Have an awesome week!

Let’s dive right in (to the new year!)

(Rewind! This post is adapted from January 2018.)

I couldn’t resist the picture! I believe we need sunshine and as for winter… I’m praying it’s beauty is deep and it is only here for a bit longer!

Most of you have likely spent time reflecting on 2018,  putting thought into what you’d like to accomplish in 2019.  I have spent some time already, but intend to spend today taking a deep dive into this myself.  This effort always makes me feel like I have a working plan to put in motion.  I have found that it is completely true that writing down your thoughts and goals is a key part of achieving them.  To me, diving in is the only option. Taking action not only feels good, but it drives us forward.

What areas do you need to take action on? So many of your ‘one words‘ were so good and inspiring. How do you plan to make that happen? What does peace look like when it’s played out?  More time alone to reflect? … A deeper prayer life?  Time set aside time each morning?… What does joy look like? More time with friends? Family? Pets… or doing what fills your soul? …  What does release look like? How do I even do that? What do I need to let go of to optimize my life? How much of an impact can I make?….

My 2019 word, WISDOM, brings me to ask myself what areas I need wisdom in? (All is what came to mind.) Who do I need to have in my circle to optimize my life? And on…  (Oh and by the way, I started the Daniel Fast, so no social media for me over the next 21 days! I’ll still share my blog posts, but I won’t be mindlessly scrolling.What a great place for me to start!)

As you dive in, please know that you have a tribe of people supporting, encouraging and praying for you! I truly believe we can all accomplish whatever it is that helps us be our best. Of course that means, serving well – as in, really well!

Simple thoughts Sunday: You have the power over your “IT”

I firmly believe this statement.  Over and over again in my life I’ve felt it personally and I’ve seen it to be true on the front lines of the lives of my family and friends.

Isaiah 40:29 is one of the most known Bible verses, stating, “He gives POWER to the weak, and increases the strength of the powerless.” Some believe that the scripture is all about the sick or downtrodden. I believe it’s for all of us.

We all have moments of grief, sadness, and yes, even weakness.  As in… I don’t know how I can get through this situation, trial, or whatever life may have ushered in — God’s power is there for each of us to grab on to and when we don’t know how we made it through, we can know that God provided exactly what we needed for that moment. That may be extra sleep, a friend calls or texts at just the right time, a child belly laughing from across the room… He provides precisely what will give us the POWER to push through.

As you start the week, know that you have ALL THAT YOU NEED! We are covered in love and strength for our journey. Now, that is all of the good news I need to kick off this chaotic and fun time of the year.

Elevating our world through the power of our words

I really like the idea of using impeccable words. I also really like the thoughts of using our words to create joy, change and a culture of love and excellence all around us.

Words give energy… they set the tone, and they have all kinds of superpowers, including healing, humiliating, and transforming our emotions.

Today’s blog is more of a thought starter…

I think the message is so important and so strong that not a lot needs to be added. Sure, there is research behind this and there are all manner of famous quotes that support the idea, but the message really lies within each of us.

As we close out our week and kick off our weekend, it may be the perfect time to do a quick personal audit of our words. Are we using them optimally (both for ourselves and others…)? Are we spreading joy and improving the atmosphere of every room we walk in? Are we leaving “power” on the table by not?

I hope you’ll join me in an all out effort to be impeccable and life giving. Our world is counting on us.

Simple Thoughts Sunday: The power of the wait

This is a Christian truth.

Wait, maybe it’s just a life truth.

There is POWER in the wait. As we hold tight to our faith, and pray that God will reveal our “next step,” our “best next move” our optimal “way to succeed” in this life, we try to keep our faith strong and forge ahead with grit and hope. It doesn’t matter if the topic involves, school, career, relationships, finances, etc., it’s all the same… the WAIT is a real part of our lives. We endure the WAIT so we can CELEBRATE the “next” outcome and eventually become our best self.

Here’s my thinking today… we just HAVE to try our best to be optimistic, hopeful and even eager to see where God wants us to go next. We have to believe there is a “better” for us… A place that helps us to understand why we have been where we have, and where we are headed. A “next” step to fulfilling our purpose and allowing us to use our gifts, talents and resources to improve humanity all around us.

Here’s what I know… as a 50 year old, I know that my faith is what helps me endure the wait. My faith gives me all I need (although sometimes it is not pretty) to know that His plan is perfect and I’m headed in the direction I’m supposed to. I have truly found that I am strengthened during seasons of waiting and that I am better able to sustain and even prosper during “dry” seasons due to my knowing that there is a better plan… A plan much better than my simple mind can understand.

As you go into the week, know that if you or someone you love is in a period of “waiting,” that God has them right where they are supposed to be. If it happens to be you, I pray that you will be strengthened by this post and are able to realize that the WAIT is WORTH IT and before you know it, you will be STEPPING up to the next level.

Where do you want to end up?

For me, it’s all blue sky and blue water! (OK, really any kind of water. But dang, this pic is cool.)

Where are you headed? As in, for the next let’s say 81 days or taking us to the kick off of a new year? If that scares you, how about the next 30 days.

I had a great meeting yesterday with someone I’d say is a “co-mentor,” as in I get way more out of our exchanges, but hope I am helping her in some way. We talked about the need to really gavel down on where you want to be in this season – not the fall like season, but the season of your life.

Are you in a growth mode or a contentment mode? Are you ready to fire up the engines and move to the next level or simply rest? All seasons are good for us so there is no judgement wherever you may identify that you are.

For me, where I want to end up by December 31 can be summed up by a few key things…

I want to connect or reconnect as it may be with those people that I absolutely treasure but my work or life has not allowed for the time I desire. I want to elevate my work by spending more time on strategy development and execution now that I’ve been on a learning curve for for four months. I want to ensure I don’t lose sight of my physical goals to maintain a healthy exercise regimen, and mainly eating right in the midst of a very hectic season. Oh, and I think I better find some time to rest and truly reset at some point soon. (The whole blue water thing needs to happen.)

How about you? Where are you at today? Can you spend some time writing down what you’d like to see happen? The power of the written word is strong. According to a recent Forbes study, we are 1.2 to 1.4 more likely to accomplish what we take the time to write down. In the process you “encode” your hopes and are able to draw on these thoughts as you go through your days toward success.

I hope your weekend is purely wonderful. Here’s to smashing the heck out of whatever we all want to achieve in this season.

Reveal your true self: Accelerating your relationships

I’m in a relatively new role at work, and one of my priorities has been to both get to know my entire team and to give them an idea of who I am — including my personal and professional goals.

There’s no surprise, that I loved hearing the story of Doug Conant — former CEO of Campbell Soup Company — who shared the philosophy that conveying a full picture of who he is right away to his team, including what he stands for and wants to accomplish was critical to his personal mission. When he took over, he was faced with reversing a severe decline in market value and “re-energizing” the culture. Conant led the company to deliver excellence, including world-class employee engagement in the 10 years he served as the company’s leader.

So, how does this point us to serving better all around? Here’s a quote from Conant that I loved from the Harvard Business Review, “Leadership is a Conversation” series, (Groysberg/Slind, June 2012):

“I explained that my goal is to take the mystery out of our relationship in a personal way, as quickly as possible, so that we can get on with the business of working together and doing something special.” 

Is that not brilliant? So, YES, it is my feeling we can all learn something here. Both in my personal relationships (and certainly work relationships) I have found that the more we are able to share our true selves — be transparent, honest and authentic (with a positive approach…) — the quicker we are to move forward.

More often than not, when we are able to take out the “mystery” factor, we are able to forge ahead. I love this. Just today, in fact, I experienced two of my team members at work came together to reveal themselves and, as a result, are on a better path.

Do the people you “do life” with know who you truly are? Is there an opportunity to advance your relationship so that you can truly being “doing something special?”

Have a great Labor Day weekend!

Let’s be GENEROUS with our love and praise

It’s so natural and easy to be generous with our love – at least with some people in our lives. This picture draws to mind a grandfather and granddaughter, which reminds me of those in our close circle who we are able to embrace so much easier (most of the time, that is…). That’s a good thing!

Today, however, I’m thinking about how to be generous with love with all people. It’s absolutely essential that we all learn or grow this character quality of generously giving love, praise and gratitude. It makes our world the best place, when we all come to the table with this approach and attitude. Here are a couple of things that I am contemplating:

  • Too often, we jump into a conversation – let’s use the business world as an example – and start right into the topic at hand. We establish meeting agendas and construct our days with a focus on getting the work done. That’s America in action.

    What if we all held ourselves accountable with setting up every conversation, every meeting agenda, every day with the focus on people first? What if we genuinely took time to express genuine praise, or to share a fun story to highlight someone’s wins? What if? Wouldn’t it be nicer? Wouldn’t the energy increase? Wouldn’t the culture and momentum of the team build?

  • I’m also giving thought to the fact that there is so much power in the written word. Let’s not forget that while our schedules heat up with back to school, sports and a renewed focus on wrapping up the year strong, that we need to stop and generously offer words of encouragement. A tiny post it note of thanks will often be found on someone’s work space wall, home desk or tucked in a wallet for months and years to follow. People need and want to be recognized. That’s all people, regardless of status, title or age. If our schedules somehow get in the way of putting pen to (actual) paper, then I would submit that generously sending text messages or emails are also powerful. Those, like the post-it note, can be screenshot, and will serve as an ongoing reminder to people of their impact.

This is so important and I hope today that you will join me in being generous with your love and praise.

Elevating your game takes wonder (oh, and maybe a little pain)

Elevating your game, “leveling up” or taking ground… all require grit, guts and all a heavy dose of creativity and for sure wonder. Many times, that requires us to get a bit bruised in the process.

The quote in the photo refers to Harry Houdini, the world-famous magician. He forever upped his game and worked toward creating genius in his work. In this story, he was trying to figure out how a peer walked a tightrope… he unfortunately learned the hard way (i.e. losing his front teeth) that there are better ways to do this.

Of course you get the main part of that story, but what about the reference to “wonder?” Did you catch that? In Gino’s recent book, ‘Rebel Talent,’ she embarks on just why being a rebel is important. One part I love is her chapter educating us to always strive to have people on our teams (including ourselves) that generate wonder. Those people on the team that may seem to be drifting off, coming up with a different way to look at “things” to help us to see a different “angle.” Pointing out the “what ifs” is an important contribution to any impactful team or project. I would say, even at home.

She shares a story of her toddler son wanting to put food coloring in his cereal. His dad immediately saying, “we don’t do that,” and then their collective awakening: “why not?” Why can’t we have colored milk? Who made up the rule that this is not a good thing? What a simple yet perfect example. How often do we say, “We can’t do that,” or “we don’t do that in this family,” or “our rules don’t allow that in the workplace?” etc.

We should carefully question our tendency to shut down creativity and empowerment in many situations. After all, wonder is often what takes us to the next level. Breaking the “rules” and pushing boundaries (within reason of course…) is what brought us the light bulb, the mobile phone, Facebook, Uber, Amazon… you get the point.

Get out the crayons and paper and allow yourself and your family/work place/community group to exercise their creativity and wonder.  It may get messy, but you might just make something beautiful!