I love building relationships with those I serve. I count those I serve as anyone I engage with — Fellow Colleagues, Community Partners, the Janitor, and even the Taxi Driver.
Today I spent the day with one of our leaders who gets this in a BIG WAY even as he has risen quickly through the ranks into an important role. On the way to our meeting he placed numerous follow up calls.
With each, he spent time to ask about their family. He stopped to have a short conversation with everyone we encountered, including the individual that happened to stop by the front desk. He demonstrated that he genuinely cared… And guess what… He really does.
Leadership reminder — Genuinely engage and build relationships.