To Serve well

Serving with Excellence for a Life of Excellence

Joy

Happy Thanksgiving! I am grateful for each of you!

The history of Thanksgiving reminds us that taking time to celebrate the “harvest” is an important part of our country’s history. The idea that for generations we have maintained  integrity around “gathering” and offering thanks is powerful and necessary.

The first Thanksgiving in Plymouth, MA (1621) was a time for neighbors and family to “gather around the table” with those that had provided the bounty through hard work. Today, the Thanksgiving holiday provides us the same opportunity to carve out time to “break bread,” share our stories and offer thanks.

No matter what you find yourself doing over this holiday, my prayer is that you will take the time to acknowledge those that have provided blessings to your life over the last year. I also hope that you will be able to take some time to breathe deeply and celebrate your own success (or survival, as may be the case) so far in 2018. This pause just might offer you what you need for the strongest finish to the year.

Cheers to all of you, your family, friends and loved ones. My goal every time I write is that it might impact at least one person.

It is an honor that you take the time to read these little insights and I am beyond grateful for the gift of your time.

It’s better — truly better

Rewind! This post is a throwback to last fall. An oldie, but a goodie!

I am always fascinated by what makes a place “all of the rage.”

You know, those cult-like places where folks like us stand in line for hours waiting for our share of their awesomeness. In KC, there are several of these, but my favorite stand out right now is an ice cream place called BettyRaes.

(Photo creds: Canva)

It is SO HOT that Trip Advisor named it a top 50 “ice cream shops worth traveling for.” And it’s only a few years old, if that. Believe me, folks do travel for it and most days the line is out the door. But why? (Other than the s’mores sundae with coffee ice cream — pretty much is the best thing I’ve ever had…)

My perspective: It’s better. As in truly better.

It has created a unique offering via it’s menu. The service is better. The shop is community focused.

As Seth Godin, the famous marketer, would say: it’s achieved the notion of BETTER.

As we think through how we serve better, let’s think about what else we can do better. Be kinder, more focused on those around us, more open minded, more giving, more courteous drivers, more patient (that one resonates with me!), etc…

If you are in business — profit or non-profit — how can we be deemed “worthy” of a line out our door? We start by looking in the mirror and identifying areas where we can be better, and then we dive deep to get to worthy… and ideally, sustainable.

Your ideas are welcome!

(Here’s a song to get you in the mood and the mindset!)

Simple Thoughts Sunday: Staying in the spiritual gym

Happy Sunday!

Just like our bodies need us to focus on building muscles, exercising our cardiovascular systems and eating healthy, our spiritual growth needs a game plan to ensure we are operating optimally. I loved this concept and thought it was worth sharing.

The three key ideas I captured were…

  1. Staying disciplined.
  2. Lifting the word of God.
  3. Understanding that “resistance” is what makes us stronger (exercising faith).

A simple thought really, but powerful nonetheless.

If we are able to stay disciplined in our spiritual life we will be stronger. We will be able to better handle what comes our way and perhaps be more grateful along the path.

If we focus on the truth we find in the word of God, we can be sure our minds don’t get off track and run down a rabbit hole that isn’t speaking life into us. If we can understand that challenges and resistance can help us stretch and grow we will be less frustrated and make meaningful strides. I believe that takes faith and exercising this is a daily grind. It is a constant commitment to change our thoughts and recognize that God’s plan has us right where we are supposed to be… if we listen, we will know how that plan is supposed to unfold.

Cheering you on this week!

Emotionally exhale this Labor Day weekend

(Photo Creds: Canva)

How are you making this Labor Day weekend count? I like to think that this holiday isn’t just about taking a break, but rather about emotionally exhaling.

This weekend used to wind down the summer before school started. Alas, that isn’t the case anymore. August’s onslaught of obligations, activities, etc. are in full force for most of us. But wait, didn’t summer just start? So obviously, Labor Day weekend is a really good time to take a breather.

“Emotionally exhaling” doesn’t take much. (That’s sort of the point.)

Reading, life planning, sharing a meal or two with friends or family, a visit to the farmer’s market, and  a chance to take in the last days of poolside bliss. Those work for me, but for others it’s about rock climbing, marathons and shopping extravaganzas. Reflect on what this weekend should look like for you based on the season of your life. Be a little selfish – you deserve it.

There is a great book that came out a few years ago called “The Best Yes” by Lysa Terkeurst. It calls out to us to make the best decision for ourselves at that given moment and season. So, what does your soul need this weekend? There is still time to make it happen.

Whatever you do with the rest of your long weekend, I hope that you will emotionally exhale.

Welcome August! (Well, not really — but let’s make it stunning anyway!)

I am sooooo not thrilled that it’s August. It’s a fine month and all, but thanks to whoever thought it was a good idea to start school during the second week of the month.

Let’s just say that now we get a rather strong signal — in my opinion too early — that life is about to get crazy, and that the longer and warmer days are dwindling.

It has been a wonderful summer, and although the heat came on fast and furious, the opportunity to be outside and to relish in all of the outdoor fun gives most of us renewed energy. So, for today, my first blog after a month break, it occurred to me that we need to pause and consider what summer has been teaching us. It is my thought that every season of our lives — whether it’s tied to the calendar or the ebb and flow of life — we are intended to learn something that will help us grow and become our best selves. Life is pretty darn cool in that way!

So, here are a few things I’ve been learning… I’d love it if everyone shared one of their own!

  1. SAY YES. I have been trying to say YES to almost any social invitation. That is not the norm for me and in fact, I like to protect my personal time and stay in absolute balance. (I know some of my friends don’t realize that, but that’s been my modus operandi (M.O.) for the last few years. I’m not sure it was a good decision.)  I have learned I am having fun and a better person when I’m out enjoying life at this level. I would highly recommend you give this a try if you don’t already!
  2. DON’T MISS THE FARMER’S MARKET. In other words… Do everything you can to not miss the little things that will fill your soul! There is something that happens when I pull in the parking lot at the Overland Park Farmer’s Market. Surrounding myself with hard workers who have enduring passion and love for their work and who, as a result, make lives healthy and happier. It’s the entire environment. Whatever it is for you, by all means make it a priority. Our days are incredibly important, as you know, and the sum of those creates our story.
  3. MUSIC! Turn it up, loud and proud. I too often miss this enormously amazing part of life, forgetting to turn off the soundtrack in my head and get lost in someone’s incredible gift. I have been playing everything from Kenny Chesney to Kenny G as often as possible… Filling our home with the gift of music. This alone elevates the climate and can transport you to another place. (Shout out to the 80’s!)

Okay, now it’s your turn. I’m so thankful to be back writing. I am super happy to have this community to do life with! Have an amazing weekend and let’s rock this crazy month!

What if, today I…

(Rewind! This is a timely and relevant rewind post from 2017 to help get your mind in the right space as we top off the week!)

If you are in the workplace and have anything to do with marketing, you might follow Seth Godin.

He has daily, short blogs that offer up simple ideas on pushing you to the next level in creativity. His recent post caught my attention, and my mind took it another direction. His title, “Three simple and difficult steps” offered this:

  1. Get Smarter. Hurry. (Technology and life is moving fast)
  2. Solve interesting problems.
  3. Care. More.

His thinking was that most people do one of these, but what would happen if you became the type of person and does all three? You might add leverage and value and ultimately choices to your life.

I thought it was good, but here’s where my mind went with it…

What if today we set a goal to accomplish something that really impacted our life/world? What if today was the day that we did not operate our daily routine, but instead choose to take a new route to work, craft a personal mission statement outlining what we’d love to do right now, and set forth a plan to make it so?

One day can be so impactful, yet we often let our days become routine and settle in. I like settling in, but I LOVE feeling energized and like I’m really doing something important. That one is much better! How about you?

What can you do today to UP YOUR LEVERAGE? To get smarter, or change paths or to just be a part of a nicer and better world? My guess is that we can ALL DO SOMETHING.

Honoring your children well!

I stand in amazement at how others honor their children so well. Let me first say that honoring can be done in so many ways, and I believe they are all good and necessary. The point today is to lead you all to some folks that do this in ways that astound me, and will spur you onward. I personally love to to learn from others, and these ladies have pushed me along while not knowing it.

Check out these gals if you can; and if not, I have put in a few excerpts below that they recently posted that will offer a flavor of what I believe is pure awesome.

Kira Atkinson-Montuori – Kira always speaks out not only the virtue she sees, but also how her children do this for others. I honestly think without knowing it, she does this instinctively to reward them for being there for others. I love that. What do you want to see more of in your children? Here’s an excerpt from Kira’s Facebook post after her daughter ran the Girls on the Run 5K this weekend:

“She is everything I want to be.

She is determined. She is strong. She believes in herself. She is a goal setter and a goal go getter. And she is kind.

Every picture tells a story. A story about a girl who was excited. nervous. committed to what she wanted. And a girl whose main focus after crossing the line was to go back and congratulate her friends.”

Steph Guerin – This comes from a Facebook post for her son’s birthday (note, it doesn’t have to be her child’s birthday… she does this almost weekly). It’s incredible. Also, please note this is part of a multi-point message, so she really takes the time to honor well. I think that is a key we all need to remember:

“10) You. You, my son are a gift in and of yourself. I love your mind. I love your heart. I love your enthusiasm. I love your determination. I love your desire to win. I love that you would give any friend of yours anything that they wanted. I love your loyalty. I love your secrets. I love your chatter. I love your sense of humor. I love your memory. I love the way you connect things that other people can’t. I love that you get bored with stuff that doesn’t matter- it sucks in 5th grade, but it will serve you well later. I love that you want more than anything to be a good husband and father and that you already have the best taste in girls. I love that you’ve had your career path lined up since you were 5- even though it has changed. I love that you are able to take all the crap the world hands you and say you got it, and now I’m proud you can say you need help. I love that you are an 11 year old boy who can express a full range of emotions. I still wish you’d give me more hugs, but I should give you more, too. We’ll work on that.”

Casi Quinn – Casi does this type of Facebook post often. As parents, expressing our raw hearts is important and yet I find myself not doing it as much as I should – rarely even. Taking the time to point out this level of detail, leaves the family with a connection on how they should live out their lives. The lesson here for me, at the minimum, is that we teach our children how to honor by how we honor:

“Tonight was prom. And as we come to a close on Colton’s Senior year, I am once again reminded that behind every great older brother (in our house) is a younger brother who is equally as great. What memories they have made! How they have cherished one another….

I have watched them build forts, igloos, homemade weapons (In case they were ever stranded out in the wilderness). They have fought together, prayed together, cried together, laughed together – grown up together.

They have been roommates. Teammates. Schoolmates. Partners in crime…they are the epitome of what brothers should be. And I am so proud. So. Dang. Proud.”

Colton Quinn you are an amazing big brother. You are Just. Who. AJ. Needed. No one could have done the job as his big brother better than you. In your outlandish way, you brought out the best of him. You showed him that it was ok to be himself. And when he felt the world was against him, you would lift him up. God knew just what He needed. And AJ Quinn, you have been a silent strength. An unwavering constant that was a safe place for Colton to grow and learn that love doesn’t care about differences. A listener. An encourager. You’ve brought him peace – and balance. What a gift you are to one another!!”

Kira, Steph and Casi: Your words and heart are a profound lesson for us all. THANK YOU!

I hope this post gave you some ideas on how to dig deeper in honoring. No matter what, I hope that all of you will take some time this week to offer up a bit of extra honor to your children, or another loved one that could benefit!

Celebrate big this month: Congratulations, graduates!

I am a huge sucker for good commencement speeches. My sister was telling me about Will Ferrell’s graduation address to USC and, of course, that has to be an instant classic. We all need more humor and I am confident that most USC grads were beside themselves with excitement at the notion of Mr. Ferrell joining their celebration!

Although I’m sure that was terrific, I prefer the graduation speeches that are a bit more poignant. A bit more hit you right in your spirit, lump in the throat, type advice and inspiration. Something I can sink my teeth into.

I really love this quote from J.K. Rowling. It speaks to us no matter our age or degrees are – or perhaps are not. I sit firmly in the camp that we are all gifted with everything we need to CHANGE THE WORLD. IMAGINING the POWER that this idea has is something to really think about. What if God has already given me everything I need to make the impact I am supposed to make? To CREATE A LASTING LEGACY? To truly change our world for the better in my lifetime?

I hope today you will think of the POWER YOU HAVE. To join the thousands of graduates worldwide and just IMAGINE the possibilities… no matter your age. I am betting that we can add some significance to this day if we all do so.

(Most of today’s blog is a repeat from last year. It is also dedicated to my son Sam (the reason for spartan, of course), who graduates this weekend from Michigan State University. We all stand with you as you celebrate a key moment in your life. It is pure joy to be your mom. Surely, the greatest gift from God has been you and your brothers. We all love you! Celebrate and then go out and imagine, create and impact our world!)

Never underestimate the importance of reassurance

Sharing is caring… Always a truth I fully support. I read something similar to this phrase recently and I had an internal  “standing ovation,” which inspired me to share!

To me, this may be the most important reminder we all get this week, or heck, even this month. Taking the time to reassure one another is so important to a healthy community. The best leaders get this. Parents do this often when children are younger, but need to remember that at all ages we need this. Friends and colleagues… that’s where we see this most in our daily lives. Who can you reassure today? Be creative.

  • The UPS man/woman who delivers your Amazon packages could use a thank you for a job well done.
  • The front desk team member who welcomed you and had you complete that “annoying” paperwork. (I assure you, they didn’t want to ask you to fill it out again either…)
  • The grocery store clerk that is starting hour 8 of a 10-hour shift?

I hope that you have strong wrap to the week! Thank you for taking a moment or two to read these heartfelt insights.

Hello March: Nothing but blue skies ahead!

Here’s how I feel: We made it, we made it!

We came, we saw and we conquered the worst of winter! We (mostly) conquered cold and flu season. And maybe some exhilarating “go get ’em” goals for January and February! We did it, it’s over! Today is a new day and a new season is about to begin. Yahoo!

As you head into March, consider shaking off one season and head bravely into the next. Open the windows and breathe deep, because spring comes with promises of new life. The Easter story alone is breathtaking, but we also get sunnier days, flowers and fresh air. Oh, and for those in corporate America: one month left to bring home the big wins for a successful quarter. It’s beautiful. (Oh, and this year, the season opener in baseball is in March! That means it just has to be great!)

I hope this weekend you will shine a little brighter with the new month and make a decision to have your best month yet this year. We all have to make that choice each day really. How can we serve the best? How can we show up to meet our purpose? I recommend that, along with setting some goals, you think about how to inject some fun as well. This month is a good one to hit reset and laughing out loud is a great source of healing for the soul!

Make it great my friends! I was reminded again this week that life is short and we have to optimize our days!